David Moyes said his players must take responsibility after West Ham shipped five yet again, while victorious Chelsea boss Mauricio Pochettino hailed his side's maturity.
West Ham were on the wrong end of five goals for the second consecutive away game in a row, while this is the first time they have conceded that many four times in a single season in more than 20 years.
They could have shipped more at Chelsea on Sunday in what was a wretched defensive performance and after the game, Moyes said he took responsibility - but accused his players of lacking the right mentality to avoid such heavy losses.
"We're lacking toughness, leadership, mental toughness, we've come away from two games where we've conceded five - and the manager will always take responsibility," he said. "That's what happens when you're in this job, you have to prepare the players, get them right and set them up.
"Somewhere along the line, the players have to take responsibility too. Doing their jobs, being hard to play against, being aggressive and competitive. I question if we were all that in the first half.
"I've got to be careful with what I say, this is a team that's been probably sixth, seventh or eighth pretty much all season. You can be Chelsea, not so good at the start and now coming good, or us who have started really well and faded away.
"Perhaps that's the 12 to 14 extra games, that might have a part to play, but we've probably not been in good form since the AFCON, losing Mohammed Kudus and Nayef Aguerd, and we're without a couple of centre-halves which may have helped in some of the games.
"There's no excuse, but we're trying to give a reason for some of the poor performances."
Moyes' job has been called into question after three wins from 17
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