Ticketmaster update as fans hit out over Take That AO Arena gigs

Ticketmaster has issued a fresh statement over Take That's AO Arena gigs, after some fans expressed dissatisfaction over seat allocations.

The company has reiterated that refunds are available for those who bought tickets to the band's Manchester concerts, which were forced to change venues following chaos at the Co-Op Live Arena that was due to open last month.

However, fans have reported difficulties in securing refunds via the Ticketmaster website. Last week, several shows at the new venue had to be cancelled due to a 'technical issue'.

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Peter Kay's performances scheduled for the end of April were postponed, and A Boogie Wit Da Hoodie's gig on the re-arranged opening night on Wednesday (May 1) was cancelled. The cancellation announcement came at 6.40pm, leaving thousands of fans who had queued outside disappointed.

It was later revealed that the cancellation was due to a piece of an air conditioning unit falling from the ceiling, reports the Manchester Evening News. Following these cancellations, all five nights of Take That concerts were moved to the AO Arena. The band is set to perform there on May 7, 9, 10, 11 and 12

However, since the venue change was announced, fans have voiced complaints about being allocated seats that they say do not correspond to their original purchases, with many claiming that the new seats are 'far worse'. Particularly disgruntled are those who purchased VIP tickets, many of whom have demanded refunds but have encountered difficulties obtaining them through the Ticketmaster website.

Concertgoers aired their grievances on Twitter following seat changes at the sold-out